Sunday, November 10, 2013

Brilliance of the Seas revitalized; Transatlantic on Brilliance of the Seas

 The introduction of the super cruise ships Oasis of the Seas and Allure of the Seas created a problem for Royal Caribbean. Not just in size but in the array of entertainment and dining choices that the ships offered, they were beyond pretty much any ship in service. However, not only did they render almost every other ship then in service out-of-date, they also did the same to Royal's existing fleet.

The solution was to undertake a fleetwide revitalization program that would give the existing ships some of the features of Oasis and Allure. Obviously, because they are not as big as the two giants, the existing ships would not be able to offer everything that you can find on the Oasis class ships but they could add some of the more popular features in order to give guests more choice throughout the Royal Caribbean fleet. It is a business strategy that makes a lot of sense.

This strategy was not without risk, however. Quite a few of the existing Royal Caribbean ships are very popular and have their own loyal following. For those ships, didn't Royal risk violating the old adage if it ain't broke don't fix it.

This was particularly true for Royal's four Radiance class ships. These ships are big but not too big. They are elegantly designed but not stuffy. They have relatively few passengers for their size, giving the ships a passenger space ratio that is more like that of an upmarket ship. In addition, they have a loyal following, particularly among frequent cruisers.

It was with these conflicting thoughts in mind that I joined Brilliance of the Seas for a transatlantic crossing. I had sailed on this ship, the second ship built in the Radiance class, less than a year before. However, since then she had been through the revitalization refit, adding several new dining and entertainment venues.

I was relieved to find, in the words of Cruise Director Steve Davis, that the Brilliance is still the Brilliance. Her essential character has not been changed. She is still presents a sophisticated version of the Royal Caribbean experience.

The changes that were made blend in nicely with the ship's character. The additional dining venues give you more options, which is particularly nice on a long cruise. I particularly liked the transformation of the Solarium Cafe into the Park Cafe. The atmosphere is the same but the menu and the hours have been enlarged. I was also impressed with Giovanni's Table, which has taken over from Portofino's. (See review http://www.beyondships2.com/brilliance-of-the-seas-giovanni-review.html )

I was disappointed that the Sea View Cafe, a venue found only on the Radiance class ships, was replaced with Izumi. I have nothing against Izumi but the Sea View was unique and I have enjoyed a number of meals there.

With regard to entertainment, the Centrum has been modified to make it more of an entertainment venue. Previously, the atrium had been used for theme parties and some other forms of entertainment but the glass stairs and the floor plan of the lobby made it difficult for the entertainers. That has all been changed and a new layout created that is more conducive to entertainment.

The giant sculpture that hung in the atrium has also been removed so as to allow aerialists to perform in this space. It is impressive but “flying” shows are no longer something new on cruise ships and so I am skeptical of whether it creates the “wow” that Royal was hoping to achieve.
There has also been the addition of a giant outdoor television/movie screen on the pool deck. Several of the bars have been changed as well. The most dramatic change has been the transformation of the Sports Bar into the King and Country Pub. The fact that it was full every night whereas the Sports Bar was never full testifies to the success of this change.

Beyondships' multi-page photo tour of Brilliance of the Seas has been updated to reflect the revitalization. It begins at http://beyondships.com/RCI-BOS-Tour-1.html

I spoke with Captain Stig Nilsen, Hotel Director Dean Bailey and Cruise Director Steve Davis to get their thoughts about Brilliance after the revitalization. That interview is posted at http://www.beyondships2.com/brilliance-of-the-seas-revitalized.html

I also spoke with them about sailing transatlantic on the Brilliance. A transatlantic crossing is a unique cruise experience. It is one that a large number of frequent cruisers savor. The experience on Brilliance is much different than crossing on Queen Mary 2, which I have written about in the past. (see http://www.beyondships2.com/queen-mary-2-shepard.html ). Moreover, the far northern route that Brilliance followed across the Atlantic also made the crossing different than the more southerly crossings made by other cruise ships. My article on crossing on Brilliance is at http://www.beyondships2.com/brilliance-of-the-seas-transatlantic.html

The crossing on Brilliance began with what was in essence a European cruise. This enabled me to take some photos of the ship in various European ports. They are posted at http://www.beyondships2.com/brilliance-of-the-seas-in-europe.html

In addition, Brilliance's menus page has been updated with new menus from the main dining room and the specialty restaurants. http://www.beyondships2.com/brilliance-of-the-seas-menus.html The daily programs page has been updated with new Cruise Compasses. http://www.beyondships2.com/brilliance-of-the-seas-daily-programs.html The informationals page has been updated with a variety of different leaflets distributed onboard Brilliance. http://www.beyondships2.com/brilliance-of-the-seas-informationals.html And, of course, a new deck plan has been added which reflects the changes made during the revitalization. http://www.beyondships2.com/brilliance-of-the-seas-deck-plans.html


No comments: