Showing posts with label Quantum of the Seas. Show all posts
Showing posts with label Quantum of the Seas. Show all posts

Sunday, February 1, 2015

Quantum of the Seas cruise review



CR 187

Quantum of the Seas is one of the most innovative but at the same time, most controversial ships, to debut in the last few years. In many respects, Quantum is significantly different than what Royal Caribbean and other cruise lines have done in the past. I find this quite exciting.
Naturally, people who like what was done in the past will need to get used to these changes. This process has not been helped by various technological glitches that plagued the ship early on. 

However, during this cruise, people who were at first skeptical of this ship seemed to be captured by the beauty of her interior and to become comfortable with her different way of presenting a cruise experience.

Should every cruise ship be like Quantum? No, but I am glad that there is a ship like Quantum. Indeed, I believe even Royal Caribbean would agree with this. As I wrote in this blog before Quantum entered service, there were at least three versions of the Royal Caribbean cruise experience within the Royal Caribbean fleet. Now, there is a fourth version.

By way of background, this cruise was not the first time that I was on Quantum. In November, Royal Caribbean invited members of the press to see its new ship. She was impressive at the press event. However, I wanted to see how she was in action with real people aboard. Since new ships almost always have teething problems, I decided to wait until January to cruise on her.

This particular was a 12-day winter cruise to the Caribbean out of Bayonne, New Jersey, which is part of the Port of New York.
The Quantum class ships were originally conceived as all weather cruise ships. Most modern cruise ships were designed with warm weather cruising in mind. They have lots of open deck space and they are at their best sailing the calm waters of the Caribbean or the Mediterranean.

A problem arises if you want to base a ship in a northern port such as Bayonne or Southampton, England during the winter time. The open deck areas cannot be used until the ship reaches the warm seas. In addition, the ship may be uncomfortable if it gets into a winter storm en route to the Sun.
Most of what would have been open deck on Quantum is covered. This includes the adults only Solarium area, one of the main pools, and the Seaplex, a section that roughly corresponds to the sports area on other ships. Consequently, those areas can be used throughout the cruise even in the cold weather of the north.

Quantum has also been designed so as to have improved seakeeping abilities. She cuts through the waves rather than bounces over them. As a result, I found her ride smooth and comfortable.
The interior of Quantum is also impressive. I have consistently found the ships built by Meyer Weft (e.g., Celebrity Solstice, Norwegian Breakaway, Brilliance of the Seas) to have excellent quality and attention to detail. Quantum is no exception.

When I first saw Quantum, my impression was that her interior looked more like a Celebrity cruise ship than a Royal Caribbean cruise ship. Her style is up-market and elegant. However, in operation, Quantum clearly has the upbeat feel of a Royal Caribbean ship thus proving that a cruise line's style comes more from its people than the hardware.

I had no problems with the service on Quantum. In general, the crew were competent and friendly. Indeed, there were a few incidents where crew members who I had never met before went beyond what I expected. I found this particularly impressive because they had no relationship to maintain with me and no expectation of a financial reward.

Quntum takes a much different approach to dining than other cruise ships. It has no main dining room and thus has no traditional fixed dining system or even the now familiar flex dining system. Rather, under Dynamic Dining, guests instead have the option of dining in four (five if you are staying in a suite) complimentary restaurants and a battery of extra-tariff specialty restaurants.

I liked the variety offered by this system. It enabled me to have more dining experiences than on other ships. The food quality in each venue was up to the Royal Caribbean standard with the food in Coastal Kitchen (suite guests only) a knotch above the other complimentary venues.

The Dynamic Dining system is quite controversial. Quite a few guests said they missed not having the same waiter each night who comes to know your likes and dislikes. One of the benefits of the traditional cruise ship fixed seating system is that you do develop a relationship with your server over the course of the cruise. However, in the clourse of my travels, I have noticed that fewer and fewer people are selecting the traditional system. Indeed, at the late seating on many ships lately, there have been numerous empty tables. I would not be surprised if most lines eliminate or significantly modify the traditional system over the next decade.

In any event, I am not sure that this is a fair criticism of Dynamic Dining. I had breakfast in the American Icon Grill during the first few days of the cruise. Without making any special request, the same waiter served me each time and he remembered what I like for breakfast. Along the same lines, 
I had several meals in Coastal Kitchen and there the servers remembered me and my preferences from visit to visit. My conclusion is that the level of personalized service depends more on the skills of the server than on the dining system.

Another complaint often heard is that the restaurants do not vary their menus during the course of the cruise. Thus, if you go to one restaurant several times during a voyage, you will probably end up having the same meal more than once. The solution here is to try all the different venues. If you do, you will encounter as much variety as you would in a traditional main dining room over the course of a cruise.

Perhaps the biggest source of controversy with Dyamic Dining is the reservation system. In order to prevent everyone on the ship showing up at the same time at the same restaurant, guests are encouraged to make reservations ahead of time. You do not have to make a reservation but guests with reservations are given priority access.

Before coming aboard Quantum, I was concerned that having to make reservations would restrict my freedom to adjust the cruise to suit the circumstances. I do not know prior to a cruise what kind of dining experience I would like on a given day during a cruise. Similarly, I do not know much beforehand what time I would like to eat on a given day. It depends upon such things as the people I meet during the cruise, what happened during the day, what else there is to do on a given evening. One of the great virtues of the flexible dining systems available on most ships these days is that it allows you to be spontaneous.

But after experiencing Dynamic Dining, my pre-cruise concerns seem unjustified. I was able to adjust where and when I had dinner without much difficulty.

Another problem is that the reservation system does not seem to be a very good regulator of passenger flow. I generally like to eat late, roughly at the time that would correspond to the late seating under a traditional system. It was when I always dined on QE2 where I got my start cruising and it has just remained with me. As a result, I did not experience any lines and was always seated at the times specified in my reservations. However, I did hear that at the more popular dining times, even people with reservations sometimes had to wait to be seated.

This is not altogether surprising. When you make a reservation at a restaurant, the restaurant does not normally hold a table empty until you arrive. Instead, the restaurant accepts the reservation based on the assumption that a table will become free at the time of the reservation. If the people dining in the restaurant take longer to dine than the restaurant expected, people arriving at the restaurant will have to wait even if they have a reservation. When you are dealing with the number of people that travel on a large cruise ship, this problem is magnified.

Time should alleviate this problem. A restaurant learns from experience how much time it should allocate between reservations. In addition, it can find ways to speed up service so that the turnover is quicker and more efficient. Indeed, I heard from people who have done several cruises on Quantum that this problem has diminished even in the relatively short time that the ship has been in service.

Leaving aside Dynamic Dining, there are some other culinary features on Quantum that deserve special mention. First, since Quantum does not have a main dining room, it does not offer the Tuti Salad bar, which is an outstanding option offered at lunch in the main dining rooms on most other Royal Caribbean ships. You tell the chefs which of the wide array of ingredients you want and they build a salad for you. While not offering as an extensive array of ingredients as at the Tuti Salad bars, Cafe@270 on Quantum offers very good made to order salads. In addition, it has a nice selection of sandwiches, paninis and wraps as well as pastries.

But if you are looking for a lunchtime dessert, Quantum has great fresh baked cookies. These are available at the bakery counter in the Windjammer buffet restaurant. They can also be found in the Concierge Club.

Somewhat overshadowed by the introduction of Dynamic Dining is the fact that the entertainment offerings on Quantum are cutting edge.

In the main theater, there are no traditional production shows. Rather, Quantum has a full-length production of the Broadway musical Mama Mia. Although long - - two and a half hours - - this is nicely performed. The Abba music is universally appealing and overcomes the rather thin plot.
The other centerpiece show in the main theater is Sonic Odyssey. This is a multi-media spectacular utilizing such things as a stringed instrument that uses the entire theater as its sounding board. There are also singers, dancers, aerialists and a wall of drums.

The theater is also used for more conventional shows. That cruise ship standard, the Love and Marriage Game, is done here. Visiting comedians and singers also gave performances. Of these the most memorable was Marcus Terell & The Serenades. I have enjoyed them before on other ships.
On certain sea days, there were 3-D movies in the theater. The films were major Hollywoood releases from the last few years. Quantum's theater is a very good venue for seeing such films and makes for a pleasurable experience.

Quantum's second major entertainment venue is 270. This is a technologically enhanced lounge at the stern of the ship with comfortable living room style seating.

On sea days, the large LED panels perform “Robot Shows” in which they move about as videos produced especially for Quantum are played. These are quite clever and worth a look - - they only last about 10 minutes.

270 is also used for “virtual concerts”. These shows were also produced for Quantum and involve projections on the screens that cover the windows in 270 with various artists performing in concert. Although more technologically sophisticated, I found these to be like watching a video of a live concert on the large LED screens that ships often have in their pool areas.

The centerpiece production in 270 is called “Starwater.” It involves the ship's singers and dancers, aerialists and of course, 270's technology. The first time I watched this production was from the back, standing behind the seating area. My reaction was that this show was not much different than some of the production shows on Celebrity Cruises' Solstice class ships and thus nothing new.
However, I went back again and saw Starwater from the seating area near the front. This was a totally different experience. The performers appeared all around me, coming from above, below and performing just inches away. I was in the midst of the show. It was much more exciting and enjoyable.

The plot of Starwater is not easy to discern. In fact, I did not think it had a plot. However, one of the performers told me that it is about the relationship between men and women. In the first part, the performers are at a urban fashion show. It is analogy to a cold world where the people do not interact. Then a muse appears, sings and flies around, which brings men and women together. The final part of the show based on tango dancing and music halls is a celebration of this new relationship. OK, don't worry about the plot.

Quantum also has a number of day-time entertainment features. The North Star is a giant crane with a capsule at the end, which takes guests high over the ship. There was a line of passengers waiting to take this ride seemingly all day, every day. It is a fun ride and the views are great. I do not like heights yet I was comfortable throughout this ride - - it was no more uncomforatble than riding in a glass elevator.

The other two action features debuting on Quantum were the sky diving simulator and the bumper cars in the Seaplex. I'm not big on amusement parks so I pased on these. Other people seemed to enjoy them, however.

In May, Quantum will be leaving North America and sailing half way around the world to make China her new home. To make the ship more attuned to Asian tastes and preferences, much will be changed on Quantum. This naturally raises the question why all the fuss and controversy over a ship that will only exist in her present form for a few months.
The answer is two-fold. First, Quantum is the first ship in a class of ships. Anthem of the Seas and Ovation of the Seas will follow. Thus, the concepts developed for Quantum will live on in her sister ships.

Perhaps more importantly, there is the question of how Qunatum's innovations will impact other cruise lines. What will be borrowed and what will be discarded in the ships that will be compteing with the Quantum class? Not everything about Quantum is perfect but has raised the ante and by so doing changed the course of the cruise industry.


On Beyondships, we have greatly expanded our profile of Quantum http://beyondships.com/RCI-Quantum-Profile.html including our photo tour of the ship. http://beyondships.com/RCI-Quantum-Tour-1.html New features include interviews with her captain http://www.beyondships2.com/quantum-of-the-seas-captain.html her hotel director http://www.beyondships2.com/quantum-of-the-seas-hotel-director.html and her food and beverage director. http://www.beyondships2.com/quantum-of-the-seas-dining-guide.html We have restaurant reviews of Coastal Kitchen http://www.beyondships2.com/quantum-of-the-seas-coastal-kitchen.html Devinly Decadence http://www.beyondships2.com/quantum-of-the-seas-devinly-decadence.html and Jamie's Italian. http://www.beyondships2.com/quantum-of-the-seas-jamies-italian.html We also have an article on the single-occupancy or studio cabins on Quantum. http://www.beyondships2.com/quantum-of-the-seas-single-cabins.html There are also collections of menus http://www.beyondships2.com/quantum-of-the-seas-menus.html and daily programs. http://www.beyondships2.com/quantum-of-the-seas-daily-programs.html

Sunday, November 23, 2014

Quantum of the Seas and the Revolution in Cruising



Quantum of the Seas is part of a revolution in cruising. For more than a decade, the watchword in the cruise industry has been “choice.” All of the lines have wanted to give guests more options with regard to what to do while aboard their ships. But, for the most part, the new options brought forward just embroidered the traditional model of cruising. Then, about five years ago, ships started to enter service that offered a new model of cruising with real choice. Quantum carries that model to a new level.

Under the traditional model of cruising, an evening on a cruise ship revolved around the two seatings in the dining room and the two shows in the ship's theater. There was not much choice. Each guest was assigned to one of the seatings for dinner and, as a practical matter, that dictated which of the two shows in the theater you attended. The evening was pretty well mapped out. Yes, you could sit in one of the bars and listen to the piano player instead of going to the show but the majority of the passengers went to the show in the theater after dinner.

Norwegian Cruise Line broke with the traditional model when it introduced Freestyle dining. Guests were no longer assigned a dining time or a table in the main dining room but could dine when and where they liked. Most of the other cruise lines followed suit with their own versions of flexible dining. Still, because the main entertainment offering onboard was the two shows in the ship's theater, your dining time had to be scheduled around the show times. Thus, the choices as to when and what to do were still somewhat limited.

Then, in late 2009, Royal Caribbean introduced Oasis of the Seas and a few months later Norwegian Cruise Line introduced Norwegian Epic. These two ships broke completely with the traditional model of cruising. They offered not only choice in dining but also choice in entertainment. The shows in the theater were no longer the only high quality entertainment option. Thus, under this new model of cruising, guests had real freedom to plan their evenings aboard ship.

Royal Caribbean subsequently refined its version of the new model with Allure of the Seas while Norwegian refined its version with Norwegian Breakaway and Norwegian Getaway.

With Quantum, Royal has taken the new model even further. It has eliminated the main dining room altogether. In its place are five complimentary restaurants each with a different theme and menu. This is in addition to seven specialty restaurants where there is a cover charge. Thus, it is no longer a choice between dining in a general restaurant (i.e. a main dining room) or going to a specialty restaurant. In effect, the choice is now between an array of specialized restaurants some of which have a cover charge and some of which are complimentary. As a result, Quantum presents guests with a better set of choices.

Of course, there are practical limitations on this freedom of choice. If a couple of thousand people decide they want Asian food at 7 o'clock and descend upon a venue that has capacity for a few hundred, someone is not going to get what they wanted. To guard against such possibilities the lines that have implemented the new model of cruising encourage guests to make dining reservations just like they would on land. Some guests feel that this is an imposition on their freedom of choice but most appear to accept it.

It is disappointing that Quantum will only be based in the Port of New York – New Jersey for one brief season. Originally, Quantum was going to be Royal Caribbean's New York ship, replacing Explorer of the Seas in that role. But then Royal decided to commit the ship to developing the Chinese market and so Quantum will be leaving in the Spring 2015.

The reason this is disappointing is that another new model cruise ship is based in New York - - Norwegian Breakaway. Thus, Quantum and Breakaway would have been competing on a long term basis. It could only have been good for cruisers to have these two innovative cruise lines go head-to-head with their first tier ships. But then Quantum's sister, Anthem of the Seas, is scheduled to take up residence in this port in the Fall 2015 so perhaps the grand contest will take place afterall.

This week in Beyondships, we have a new profile section on Quantum of the Seas. http://beyondships.com/RCI-Quantum-Profile.html This includes a nine page photo tour and commentary, which takes you through the public rooms and open decks. http://beyondships.com/RCI-Quantum-Tour-1.html


Sunday, November 16, 2014

Quantum of the Seas First Impressions



 This week I had the opportunity to go aboard Royal Caribbean's new ship Quantum of the Seas. My reaction was that this is a bold and complex ship.

Quantum is bold because she is such a departure from previous Royal Caribbean ships. Royal is a very popular cruise line and the safe course for a business that is on a winning streak is to just keep doing what it has been doing in the past. But Royal has never been one for playing it safe. Just consider the giant investment it made in the Oasis class ships which were a significant departure from what Royal had done with the popular Freedom and Voyage class ships.

With Quantum, Royal has gone even further, jettisoning such popular signature features as the Viking Crown Lounge, the Royal Promenade, the ice skating rink and even the main dining room. Other popular features including the rock climbing wall and Johnny Rockets are different than on earlier ships. In place of the old are new features and new concepts, which Royal is betting will interest customers even more.

A few weeks ago, I wrote about how there are at least three versions of the Royal Caribbean cruise experience, which roughly correspond to the various classes of ships in the Royal fleet. Because Quantum is so different than her predecessors, there is now a fourth version of the Royal Caribbean cruise experience. This comes in an industry, where in the name of branding, most of the cruise lines are attempting to make their fleets as homogenous as possible. As someone who believes that ships should be different from one another, I find Royal's approach much to my liking.

Quantum is complex because she has a multi-facted personality. Features such as bumper cars and the sky diving simulator may give the impression that this is a frivolous ship, just a floating amusement park. The giant red bear on the port side of the ship also appears to convey this impression as it looks like an even bigger version of the big red dinosaur in the children's playground on Norwegian Dawn.

However, when you go inside the ship, you find that the public areas are sleek and sophisticated. They have the atmosphere of Celebrity Cruises' Solstice class ships (see, e.g., Celebrity Eclipse). Decidedly up-market with stores such as Cartier and Bvlgari and elegant dining rooms to host Royal's new Dynamic Dining concept, there is nothing frivolous here.

Even the giant bear turns out not to be part of a playground but rather a work of art by British sculptor Lawrence Argent. The concept is that by making a polar bear 30 feet high and coloring it magenta, an intimidating creature is transformed into something whimsical. Apparently overlooked is the fact that a giant red bear has a rather intimidating symbolism to those who remember the not-so-good old days of the Soviet Union. In any event, the bear grows on you after awhile.

Thus, Quantum's personality has an element of whimsy and playfulness but primarily it is an intelligent and serious ship. She can casual and she can be elegant. For example, her complimentary dining venues and her specialty restaurants offer a range of food extending from hot dogs to healthy choices to grand fine dining. The entertainment offerings are similarly broad. Throughout the ship is the quality and attention to detail that I have come to expect in ships built by Meyer Werft.

Overall, I was quite impressed by Quantum. Whether this view will be shared by long-time Royal Caribbean fans remains to be seen as the ship is so different than what has gone before. I tend to think they will like it. However, those fans in Royal's home market will only have a short opportunity to see for themselves since when Spring comes the ship is off to blaze a new trail in China.

This week Beyondships begins its coverage of Quantum with four items: a video showing the ship sailing from the Port of New York-New Jersey http://www.beyondships2.com/quantum-of-the-seas-video.html ; a review of the North Star experience on Quantum http://www.beyondships2.com/quantum-of-the-seas-north-star.html ; a Quantum of the Seas menus page with menus from some of the dining venues on Quantum http://www.beyondships2.com/quantum-of-the-seas-menus.html ; and a Quantum of the Seas deck plans page http://www.beyondships2.com/quantum-of-the-seas-deck-plans.html. More about Quantum next week.


Sunday, November 2, 2014

The three (or more) versions of the Royal Caribbean cruise experience



 I recently had a note from someone who said that he was considering going on Royal Caribbean International's new ship Quantum of the Seas and since I have sailed with Royal quite often, he wanted to get my insights into the cruise experience on the Royal Caribbean ships. Although this was a seemingly straightforward question, it was difficult to answer because there is more than one Royal Caribbean cruise experience. In fact, there are presently at least three types of cruise experience offered that roughly correspond to the various classes of ship in the Royal Caribbean fleet.

At the outset, I should say that there are a number of things that are done throughout the fleet. Thus, you always know when you are sailing on a Royal Caribbean ship. For example, the daily program is the Cruise Compass, the children's program is Adventure Ocean, and the loyalty program is the Crown and Anchor Society.  They all have a Viking Crown Lounge.  But just as both rural Mississippi and urban New York City are both part of the United States, life can be much different depending upon which class of Royal Caribbean ship you are cruising on.

The Radiance (ex. Radiance of the Seas ) and Vision (ex. Vision of the Seas) class ships are medium size cruise ships ranging from approximately 75,000 gross tons to 90,000 gross tons and carrying 2,000 to 2,500 passengers. The cruise experience on these ships is more of a classic cruise experience that is favored with a high percentage of adult passengers. Although the recent fleet-wide revitalization program, the Royal Advantage, has given these ships more specialty restaurants and a number of other features, their size does not permit them to have all of the features of the larger Royal Caribbean ships. Consequently, the emphasis tends to be on friendly and personalized service. In addition, the ships, especially the four Radiance class ships, tend to go to a wider range of ports than their larger fleetmates.

The eight Freedom (ex. Freedom of the Seas ) and Voyager (ex. Explorer of the Seas) class ships are cities at sea. Indeed, the Royal Promenade that runs down the center line of these ships is essentially a main street with shops, bars and restaurants. On the open decks, there are two large pool areas and on the Freedom class, a kids' aqua park and surfing simulators. Both classes also have ice skating arenas. Thus, there are lots of things to do. Of course, the Freedom class ships are nearly twice the size of the Vision class ships and carry up to 4,375 passengers. So the cruise experience is not as personalized as on the smaller ships. In general, the cruise experience on these ships tends to be a more active experience with a high proportion of families as passengers.

Oasis of the Seas and Allure of the Seas offer yet another cruise experience. These giants are not merely bigger versions of the Freedom class ships, they are a new model of cruising. Traditionally, an evening on a cruise ship revolved around the two seatings in the main dining room and the two performances in the ship's theater. Even the advent of flexible dining did not change the model significantly because the only real entertainment offerings were, as a practical matter, the two shows in the theater. With Oasis and Allure, you not only have quality dining alternatives but quality entertainment alternatives.

People who have not cruised on Oasis or Allure often express concern to me about the number of passengers on the Oasis class (6,300). However, the boarding and disembarkation goes amazingly quickly and the passenger flow on these ships is so well managed that long lines are a rare exception. Indeed, I have been generally impressed by the sophisticated management of these ships.

The new Quantum class, which is just going into service this week with Quantum of the Seas, may offer yet another version of the Royal Caribbean cruise experience. A little larger than the Freedom class ships, one might expect Quantum to be a bigger version of that model of cruising. However, she has no ice rink nor a traditional Royal Promenade. Nor is she a miniature Oasis. Instead, she has new entertainment venues and a new dining system, which replaces the main dining room with five themed, complimentary restaurants. Thus, Quantum promises yet another version of Royal Caribbean.

I like the fact that Royal offers more than one type of cruise experience. It provides variety. If the experience were the same throughout the fleet, it would be as dull as traveling on an airliner or having dinner every night at the same chain food restaurant where everything is homogeneous. Also, not everyone likes the same thing and so by offering a variety of cruise experiences Royal Caribbean appeals to a wider audience.


On Beyondships this week, we have a new destination guide to cruise port Boston. http://beyondships.com/Ports-Boston.html In addition to looking at the port http://www.beyondships3.com/boston-cruise-port.html, we walk the Freedom Trail http://www.beyondships3.com/boston-freedom-trail.html , take a look at USS Constitution http://www.beyondships3.com/uss-constitution.html and take shore excursions to Fenway Park http://www.beyondships3.com/visiting-bostons-fenway-park.html and to neighboring Salem, Massachusetts http://www.beyondships3.com/visiting-salem.html


Sunday, March 30, 2014

Revolutionary dining for Quantum of the Seas; Majesty of the Seas photos

Adam Goldstein, CEO and President of Royal Caribbean International, unveils Dynamic Dining
 Last week Royal Caribbean unveiled a revolutionary new dining system for its Quantum class ships - - the forthcoming Quantum of the Seas, Anthem of the Seas and a ship to be named later. The presentation quite impressed me because the new system, which Royal Caribbean is calling “Dynamic Dining” is so different than what anyone - - including Royal Caribbean - - are presently doing.

Traditionally, cruise ship passengers were assigned to a specific table in the ship's main dining room for their meals. On larger ships where the main dining room could not accommodate all of the passengers at the same time, each passenger was assigned to either the early or the late seating.

In the 1990s, this began to change as ships developed buffet restaurants that became a viable alternative for breakfast and lunch. However, for dinner, passengers continued to be assigned to a specific table at one of the two seatings on most ships. Some ships began to add a specialty restaurant where you could dine for an extra charge.

Early this century, Norwegian Cruise Line developed Freestyle dining. Its ships have more than one main dining room plus an array of specialty restaurants. Guests could eat in any of the main dining rooms or in any of the specialty restaurants when they wanted. No assigned tables, no assigned dining times.

In response, almost all of the other major cruise lines have added flexible dining options. Usually, one part of the main dining room follows the traditional system while another part has a system that allows guests to come when they chose. On ships that have multiple dining rooms, typically, one dining room is devoted to the traditional system while the other(s) have flexible dining. The menus used in all the dining rooms are the same. These lines have also added more specialty restaurants as time has passed to give the guests more alternatives.

With Dynamic Dining, Royal Caribbean is doing away completely with the traditional dining system. Instead of one main dining room, there will be five complimentary dining rooms as well as an array of extra tariff specialty restaurants. It is up to the guest to decide where and when to dine.

Dynamic Dining differs from Freestyle dining chiefly in that each of the complimentary dining rooms will be different with a unique theme and a unique menu. One will be American favorites, one will be a grand formal restaurant, one will be very hip and cutting edge, one will be Asian-inspired and one will be a California-style venue.
In addition, each of the complimentary restaurants is a relatively small venue and each has its own galley. (On most ships with multiple dining rooms, all of the food is prepared in the same galley). Thus, the chefs will be able to give more time and attention to each meal. This should enable them to make more sophisticated dishes.

To prevent more passengers than a particular restaurant can handle all arriving at the same time, Royal Caribbean is instituting a reservations system. Making reservations for cruise ship specialty restaurants is something passengers are used to but it is a rare exception for complimentary dining rooms. In any event, Royal Caribbean has developed an app that will enable guests to make reservations before they board and while on ship. There will also be other more traditional means of making reservations.

Dynamic Dining is a bold move. It promises to offer more choice and variety in cruise dining. At the same time, there are risks. For example, the traditional dining system lends itself to getting to know your fellow passengers. Over the course of the cruise, you often become friends with the people that dine at your table each night. This is particularly important to solo travelers.

There is also the question of how passengers will react to having to make reservations for dinner. Requiring reservations could dampen the feeling of being able to decide at the spur of the moment where and when to dine. Also, will people who purchase their cruises near the sailing date be disadvantaged because people who booked the cruise earlier have taken all the choice spots.

I tend to think such concerns can be dealt with using a little creative thinking. Thus, I look forward to seeing this concept in action. Moreover, the food samples served at the unveiling event in New York were excellent.

I spoke with several Royal Caribbean executives including Adam Goldstein, Presidenmt and CEO of Royal Caribbean International, about Dynamic Dining. That article is at http://www.beyondships2.com/quantum-of-the-seas-dining.html The article also covers the new specialty restaurant offerings on Quantum including venues developed in partnership with celebrity chefs Jamie Oliver, Michael Schwartz and Devin Alexander.

Turning from Royal Caribbean's newest ships to the grand dame of the fleet, we have a photo feature showing Majesty of the Seas as she traveled on one of her short Bahamas cruises. http://www.beyondships2.com/majesty-of-the-seas-in-the-bahamas.html There is also a video of Majesty at sea. http://www.beyondships2.com/majesty-at-sea.html All of this augments our profile of Majesty of the Seas. http://beyondships.com/RCI-MJOS-Profile.html


Sunday, April 21, 2013

Royal Caribbean's new Quantum of the Seas



It is hard to believe that people are not already lounging by the side of the pools or enjoying the entertainment on Quantum of the Seas. After the media preview held last week in New York City, I felt that the ship is out there sailing the seas somewhere. In reality, however, that is still some 18 months in the future.

What made me feel that Quantum must already exist? To begin, we were shown a video with realistic looking images of the ship cutting through smooth seas. Then we were shown Royal Caribbean Chairman Richard Fain flying in the ship's skydiving simulator and Royal Caribbean International President Adam Goldstein playing table tennis with Kristen Chenowith, the ship's godmother, in the Seaplex - - a venue that transforms from sports complex to entertainment center. We then saw Ms. Chenowith in various other parts of the ship.
Mr. Fain did say that today's computer technology had been of great assistance in allowing Royal to see how all the various components of the design would fit together. As a result, he assured us that the whole Quantum of the Seas would be greater than the sum of its parts and that “the thing that is most exciting to me is the way it all fits together as a seamless whole.”

Still, as impressive as the virtual reality was, the confidence with which Mr. Fain and Mr. Goldstein spoke about the ship. Listening to them speak, it was hard not to phrase questions in the present tense “does the ship” rather than the future tense “will the ship.”

So what was my impression after seeing the video, listening to the presentation and seeing the mock-up of a cabin with a virtual balcony and the land-based version of the skydiving simulator in the parking lot? I was impressed. Royal has come up with a lot of innovative ideas. It is exciting. In addition, the fact that the ship is to be built by Meyer Werft is another good sign as, in my opinion, that shipyard builds very high quality ships.

I was somewhat disappointed that she will not be the Royal Caribbean ocean liner that ship buffs had hoped for. She on to Quantum has been designed to be an all-season cruise ship since the plan is to sail her from the New York area even in the winter. However, Royal Caribbean Executive V.P. Harri Kulovaara, said flatly that she is not designed to be a North Atlantic liner such as Queen Mary 2.

This is disappointing because crossing between Europe and America in a fast liner is a much different experience than crossing the Atlantic during a re-positioning cruise. The speed is exhilarating and since it takes much less time than a re-positioning cruise, it is a viable alternative to flying. I would think that many people would like such an experience done in the Royal Caribbean style.

The media preview naturally focused on the headline garbing aspects of Quantum such as the North Star viewing platform - - a crane-like arm that will take passengers on a ride some 300 feet above the sea. However, my experience has been that there is more to Royal than the “wows.” Allure of the Seas is a great ship not because she is the largest in the world but because she is so multi-dimensional in entertainment, dining, accommodations and activities.

Although not designed as a follow-on to Allure, there are indications that Quantum will also be multi-dimensional. For example, Royal has thought about single passengers and is including a number of single occupancy studio staterooms on Quantum. Showing that it is not merely copying ideas from Norwegian Epic and P&O Cruises' Azura, some of these studios will be balcony cabins.

We have put together an introduction to Quantum which includes commentary from Mr. Fain and several other Royal Caribbean executives as well as photos. It begins at http://www.beyondships2.com/quantum-of-the-seas-revealed.html

Keeping with the Royal Caribbean theme, we have new photo essays of two of our favorite Royal Caribbean ships. The first shows the aforementioned Allure of the Seas arriving in Jamaica. http://www.beyondships2.com/allure-of-the-seas-in-jamaica.html This highlights Allure's nautical qualities as the maneuver depicted is not an easy one.

Brilliance of the Seas is another ship with good maneuverability. However, in this photo essay the focus is on her pretty lines docked in Antigua and St. Croix. http://www.beyondships2.com/brilliance-of-the-seas-in-the-caribbean.html