Sunday, November 30, 2014

More and more cruise ships; Seven Seas Navigator and Voyager

 Recently, Carnival Corporation issued a press release pointing out that by 2016, it will have increased the capacity of its fleet by 10 percent. Considering that there are over 100 ships sailing for the various Carnival brands, this will be a considerable achievement. Meanwhile, Royal Caribbean is building a sister to Quantum of the Seas and a third Oasis class ship. Not to be left out, Norwegian Cruise Line is building a series of ships that will be a bigger version of its revolutionary Breakaway class.

Back in the last decade, many in the cruise industry thought that the boom in cruise ship construction would eventually end and the various lines would use the ships that they had built to serve the market for 20 to 40 years. However, during the boom, the public became addicted to new ships. I have heard passengers describe five year old ships as old. Passengers want new ships. Also, as new cruising concepts are conceived, there is a need to create new platforms to implement them. Thus, the industry is forced to build more ships.

The question then becomes what are you going to do with all these ships? They are built to last 40 years or longer and so this is not a case of the new ships replacing ships that are no longer fit for service.

Traditionally in the cruise industry, when a cruise ship started to become long in the tooth and no longer capable of attracting passengers in the primary cruise market (i.e. North America), it was moved to the secondary market (i.e., Europe or Australia). When it became to old to be viable in the secondary market, it became a gambling ship in Asia.

The traditional hierarchy of markets, however, no longer exists. As the popularity of cruises has developed in Europe, Australia and Asia, those parts of the globe have become primary markets. Consequently, you see more and more first tier cruise ships deployed to those markets. The deployment of the new Quantum of the Seas to China is but one example.

Thus, the industry has to count on the continued growth of cruising to absorb all of the ships. In addition, to attract guests, the ships are going places and doing things that were never envisioned when cruising was confined to the Caribbean. And speaking of the Caribbean, the change in the quality and quantity of the attractions and things to do in the popular cruise ports over the last decade has been amazing. A Caribbean cruise is not like it used to be.

Furthermore, the cruise line's existing ships have to be continually upgraded to remain viable. For example, after Oasis of the Seas and Allure of the Seas entered service, Royal Caribbean undertook a fleet-wide revitalization program to bring some of the popular features of those revolutionary ships to the rest of its fleet. Along the same lines, Carnival so extensively re-did Carnival Destiny to create a platform for Fun Ship 2.0 that they re-named the ship (Carnival Sunshine).

All of this new building seems to be great for consumers. You have new ships and revitalized ships with new offerings. Ships are going to new places. There is more to do in traditional cruise ports as the desire to attract cruise dollars feeds development. Also, unless the laws of economics have been suspended, increased capacity (supply) should place downward pressure on prices.


On Beyondships this week we look at two ships of luxury cruise line Regent Seven Seas Cruises. We have a new mini-profile of Seven Seas Voyager http://www.beyondships2.com/seven-seas-voyager-mini-profile.html. And we have expanded our coverage of Seven Seas Navigator with a new photo feature http://www.beyondships2.com/seven-seas-navigator-photos.html and videos showing the ship in The Bahamas http://www.beyondships2.com/seven-seas-navigator-video.html and in Canada. http://www.beyondships2.com/seven-seas-navigator-video-2.html


Sunday, November 23, 2014

Quantum of the Seas and the Revolution in Cruising



Quantum of the Seas is part of a revolution in cruising. For more than a decade, the watchword in the cruise industry has been “choice.” All of the lines have wanted to give guests more options with regard to what to do while aboard their ships. But, for the most part, the new options brought forward just embroidered the traditional model of cruising. Then, about five years ago, ships started to enter service that offered a new model of cruising with real choice. Quantum carries that model to a new level.

Under the traditional model of cruising, an evening on a cruise ship revolved around the two seatings in the dining room and the two shows in the ship's theater. There was not much choice. Each guest was assigned to one of the seatings for dinner and, as a practical matter, that dictated which of the two shows in the theater you attended. The evening was pretty well mapped out. Yes, you could sit in one of the bars and listen to the piano player instead of going to the show but the majority of the passengers went to the show in the theater after dinner.

Norwegian Cruise Line broke with the traditional model when it introduced Freestyle dining. Guests were no longer assigned a dining time or a table in the main dining room but could dine when and where they liked. Most of the other cruise lines followed suit with their own versions of flexible dining. Still, because the main entertainment offering onboard was the two shows in the ship's theater, your dining time had to be scheduled around the show times. Thus, the choices as to when and what to do were still somewhat limited.

Then, in late 2009, Royal Caribbean introduced Oasis of the Seas and a few months later Norwegian Cruise Line introduced Norwegian Epic. These two ships broke completely with the traditional model of cruising. They offered not only choice in dining but also choice in entertainment. The shows in the theater were no longer the only high quality entertainment option. Thus, under this new model of cruising, guests had real freedom to plan their evenings aboard ship.

Royal Caribbean subsequently refined its version of the new model with Allure of the Seas while Norwegian refined its version with Norwegian Breakaway and Norwegian Getaway.

With Quantum, Royal has taken the new model even further. It has eliminated the main dining room altogether. In its place are five complimentary restaurants each with a different theme and menu. This is in addition to seven specialty restaurants where there is a cover charge. Thus, it is no longer a choice between dining in a general restaurant (i.e. a main dining room) or going to a specialty restaurant. In effect, the choice is now between an array of specialized restaurants some of which have a cover charge and some of which are complimentary. As a result, Quantum presents guests with a better set of choices.

Of course, there are practical limitations on this freedom of choice. If a couple of thousand people decide they want Asian food at 7 o'clock and descend upon a venue that has capacity for a few hundred, someone is not going to get what they wanted. To guard against such possibilities the lines that have implemented the new model of cruising encourage guests to make dining reservations just like they would on land. Some guests feel that this is an imposition on their freedom of choice but most appear to accept it.

It is disappointing that Quantum will only be based in the Port of New York – New Jersey for one brief season. Originally, Quantum was going to be Royal Caribbean's New York ship, replacing Explorer of the Seas in that role. But then Royal decided to commit the ship to developing the Chinese market and so Quantum will be leaving in the Spring 2015.

The reason this is disappointing is that another new model cruise ship is based in New York - - Norwegian Breakaway. Thus, Quantum and Breakaway would have been competing on a long term basis. It could only have been good for cruisers to have these two innovative cruise lines go head-to-head with their first tier ships. But then Quantum's sister, Anthem of the Seas, is scheduled to take up residence in this port in the Fall 2015 so perhaps the grand contest will take place afterall.

This week in Beyondships, we have a new profile section on Quantum of the Seas. http://beyondships.com/RCI-Quantum-Profile.html This includes a nine page photo tour and commentary, which takes you through the public rooms and open decks. http://beyondships.com/RCI-Quantum-Tour-1.html


Sunday, November 16, 2014

Quantum of the Seas First Impressions



 This week I had the opportunity to go aboard Royal Caribbean's new ship Quantum of the Seas. My reaction was that this is a bold and complex ship.

Quantum is bold because she is such a departure from previous Royal Caribbean ships. Royal is a very popular cruise line and the safe course for a business that is on a winning streak is to just keep doing what it has been doing in the past. But Royal has never been one for playing it safe. Just consider the giant investment it made in the Oasis class ships which were a significant departure from what Royal had done with the popular Freedom and Voyage class ships.

With Quantum, Royal has gone even further, jettisoning such popular signature features as the Viking Crown Lounge, the Royal Promenade, the ice skating rink and even the main dining room. Other popular features including the rock climbing wall and Johnny Rockets are different than on earlier ships. In place of the old are new features and new concepts, which Royal is betting will interest customers even more.

A few weeks ago, I wrote about how there are at least three versions of the Royal Caribbean cruise experience, which roughly correspond to the various classes of ships in the Royal fleet. Because Quantum is so different than her predecessors, there is now a fourth version of the Royal Caribbean cruise experience. This comes in an industry, where in the name of branding, most of the cruise lines are attempting to make their fleets as homogenous as possible. As someone who believes that ships should be different from one another, I find Royal's approach much to my liking.

Quantum is complex because she has a multi-facted personality. Features such as bumper cars and the sky diving simulator may give the impression that this is a frivolous ship, just a floating amusement park. The giant red bear on the port side of the ship also appears to convey this impression as it looks like an even bigger version of the big red dinosaur in the children's playground on Norwegian Dawn.

However, when you go inside the ship, you find that the public areas are sleek and sophisticated. They have the atmosphere of Celebrity Cruises' Solstice class ships (see, e.g., Celebrity Eclipse). Decidedly up-market with stores such as Cartier and Bvlgari and elegant dining rooms to host Royal's new Dynamic Dining concept, there is nothing frivolous here.

Even the giant bear turns out not to be part of a playground but rather a work of art by British sculptor Lawrence Argent. The concept is that by making a polar bear 30 feet high and coloring it magenta, an intimidating creature is transformed into something whimsical. Apparently overlooked is the fact that a giant red bear has a rather intimidating symbolism to those who remember the not-so-good old days of the Soviet Union. In any event, the bear grows on you after awhile.

Thus, Quantum's personality has an element of whimsy and playfulness but primarily it is an intelligent and serious ship. She can casual and she can be elegant. For example, her complimentary dining venues and her specialty restaurants offer a range of food extending from hot dogs to healthy choices to grand fine dining. The entertainment offerings are similarly broad. Throughout the ship is the quality and attention to detail that I have come to expect in ships built by Meyer Werft.

Overall, I was quite impressed by Quantum. Whether this view will be shared by long-time Royal Caribbean fans remains to be seen as the ship is so different than what has gone before. I tend to think they will like it. However, those fans in Royal's home market will only have a short opportunity to see for themselves since when Spring comes the ship is off to blaze a new trail in China.

This week Beyondships begins its coverage of Quantum with four items: a video showing the ship sailing from the Port of New York-New Jersey http://www.beyondships2.com/quantum-of-the-seas-video.html ; a review of the North Star experience on Quantum http://www.beyondships2.com/quantum-of-the-seas-north-star.html ; a Quantum of the Seas menus page with menus from some of the dining venues on Quantum http://www.beyondships2.com/quantum-of-the-seas-menus.html ; and a Quantum of the Seas deck plans page http://www.beyondships2.com/quantum-of-the-seas-deck-plans.html. More about Quantum next week.


Sunday, November 9, 2014

The naming of Regal Princess and Costa Diadema



It has been a good week for the cruise industry.

On Wednesday, Princess Cruises officially named its new ship Regal Princess. The ship has been in service in Europe for a couple of months now but Princess held off on the official naming ceremony until she came to the United States to begin her season in the Caribbean. The line wanted to use the event to kick off the celebration of its 50th anniversary in business.

For this event, Princess assembled the cast of the original Love Boat television series to act as the god parents of Regal Princess. That show is credited with kindling the general public's appetite for cruising. Princess Cruises had the foresight to let the television producers use its ships and its name in the series. (In the show, the ship was always called the Pacific Princess but both the original Pacific Princess and the original Island Princess were used in the filming). Thus, Princess has the right to bask in the glory and popularity of the series.

The ship itself is the sister to RoyalPrincess, which entered service last year. She is a big ship at 141,000 gross tons and along with her sister, the biggest cruise ships in the Carnival Corporation fleet. (Cunard's Queen Mary 2 is bigger but she is an ocean liner, not a cruise ship). More of an evolution than a revolution, the Royal Princess class ships give the line more space to present the cruise experience that it has developed so well on its smaller ships.

On Friday, Costa Cruises officially named its new ship, the Costa Diadema in Genoa, Italy. The line's headquarters are in Genoa and it celebrated with fire works and a light show.

For some time now, Costa and Carnival Cruise Lines have been using the same designs and the same shipyards for their ships. This ship is based on the same design as Carnival's popular Dream-class ships and like the Carnival ships, Diadema was built in Italy by Fincantierri. At 132,000 gross tons she is just a touch bigger than her Carnival sisters.

Interestingly, the interior of Diadema was designed by Joe Farcus who for many years designed the fantasy-land interiors of the Carnival ships. Carnival switched to a German firm for the more contemporary designs of Carnival Breeze and Carnival Sunshine. Thus, you now have a situation where the interiors of ships that are primarily intended for the European market are designed by an American and ships that primarily serve the American market are designed by Europeans. It has truly become an international industry.

I was glad to learn that Costa had this celebration for Costa Diadema. Costa is a venerable name in the cruise industry. Its reputation, of course, was injured by the Costa Concordia tragedy even though, from all that I have read, the accident appears to have been due to human error. Hopefully, the celebration this week also marks a new beginning for Costa.

Meanwhile, the widely-anticipated Quantum of the Seas embarked on her maiden transatlantic crossing from Southampton to the port of New York/New Jersey.

Thus, this week saw important milestones in the lives of three new cruise ships.

On Beyondships this week, we have a new section on the mansions that are the most popular attraction in cruise destination Newport Rhode Island. http://www.beyondships3.com/cruise-destination-newport-attractions---mansions.html This includes an in-depth review of a shoe excursion to Rough Point, the mansion of heiress Doris Duke. http://www.beyondships3.com/newport---rough-point.html In addition, we have a new photo and video feature on Holland America Line's Eurodam. http://www.beyondships2.com/eurodam-boston-photos.html


Photos: Love Boat cast - courtesy of Princess Cruises; Costa Diadema - - courtesy of Costa Cruises.




Sunday, November 2, 2014

The three (or more) versions of the Royal Caribbean cruise experience



 I recently had a note from someone who said that he was considering going on Royal Caribbean International's new ship Quantum of the Seas and since I have sailed with Royal quite often, he wanted to get my insights into the cruise experience on the Royal Caribbean ships. Although this was a seemingly straightforward question, it was difficult to answer because there is more than one Royal Caribbean cruise experience. In fact, there are presently at least three types of cruise experience offered that roughly correspond to the various classes of ship in the Royal Caribbean fleet.

At the outset, I should say that there are a number of things that are done throughout the fleet. Thus, you always know when you are sailing on a Royal Caribbean ship. For example, the daily program is the Cruise Compass, the children's program is Adventure Ocean, and the loyalty program is the Crown and Anchor Society.  They all have a Viking Crown Lounge.  But just as both rural Mississippi and urban New York City are both part of the United States, life can be much different depending upon which class of Royal Caribbean ship you are cruising on.

The Radiance (ex. Radiance of the Seas ) and Vision (ex. Vision of the Seas) class ships are medium size cruise ships ranging from approximately 75,000 gross tons to 90,000 gross tons and carrying 2,000 to 2,500 passengers. The cruise experience on these ships is more of a classic cruise experience that is favored with a high percentage of adult passengers. Although the recent fleet-wide revitalization program, the Royal Advantage, has given these ships more specialty restaurants and a number of other features, their size does not permit them to have all of the features of the larger Royal Caribbean ships. Consequently, the emphasis tends to be on friendly and personalized service. In addition, the ships, especially the four Radiance class ships, tend to go to a wider range of ports than their larger fleetmates.

The eight Freedom (ex. Freedom of the Seas ) and Voyager (ex. Explorer of the Seas) class ships are cities at sea. Indeed, the Royal Promenade that runs down the center line of these ships is essentially a main street with shops, bars and restaurants. On the open decks, there are two large pool areas and on the Freedom class, a kids' aqua park and surfing simulators. Both classes also have ice skating arenas. Thus, there are lots of things to do. Of course, the Freedom class ships are nearly twice the size of the Vision class ships and carry up to 4,375 passengers. So the cruise experience is not as personalized as on the smaller ships. In general, the cruise experience on these ships tends to be a more active experience with a high proportion of families as passengers.

Oasis of the Seas and Allure of the Seas offer yet another cruise experience. These giants are not merely bigger versions of the Freedom class ships, they are a new model of cruising. Traditionally, an evening on a cruise ship revolved around the two seatings in the main dining room and the two performances in the ship's theater. Even the advent of flexible dining did not change the model significantly because the only real entertainment offerings were, as a practical matter, the two shows in the theater. With Oasis and Allure, you not only have quality dining alternatives but quality entertainment alternatives.

People who have not cruised on Oasis or Allure often express concern to me about the number of passengers on the Oasis class (6,300). However, the boarding and disembarkation goes amazingly quickly and the passenger flow on these ships is so well managed that long lines are a rare exception. Indeed, I have been generally impressed by the sophisticated management of these ships.

The new Quantum class, which is just going into service this week with Quantum of the Seas, may offer yet another version of the Royal Caribbean cruise experience. A little larger than the Freedom class ships, one might expect Quantum to be a bigger version of that model of cruising. However, she has no ice rink nor a traditional Royal Promenade. Nor is she a miniature Oasis. Instead, she has new entertainment venues and a new dining system, which replaces the main dining room with five themed, complimentary restaurants. Thus, Quantum promises yet another version of Royal Caribbean.

I like the fact that Royal offers more than one type of cruise experience. It provides variety. If the experience were the same throughout the fleet, it would be as dull as traveling on an airliner or having dinner every night at the same chain food restaurant where everything is homogeneous. Also, not everyone likes the same thing and so by offering a variety of cruise experiences Royal Caribbean appeals to a wider audience.


On Beyondships this week, we have a new destination guide to cruise port Boston. http://beyondships.com/Ports-Boston.html In addition to looking at the port http://www.beyondships3.com/boston-cruise-port.html, we walk the Freedom Trail http://www.beyondships3.com/boston-freedom-trail.html , take a look at USS Constitution http://www.beyondships3.com/uss-constitution.html and take shore excursions to Fenway Park http://www.beyondships3.com/visiting-bostons-fenway-park.html and to neighboring Salem, Massachusetts http://www.beyondships3.com/visiting-salem.html